• Environmental Operations Manager - Conroe

    Location US-TX-Conroe, Dallas
    Posted Date 3 weeks ago(4/1/2019 10:52 AM)
    Job ID
    # Positions
    Experience (Years)
    Regular Full-Time
  • Overview

    To ensure the actions and operations of the Houston, Dallas and San Antonio staff are integrated, and aligned with the business objectives of Raba Kistner Environmental and the Company as a whole, thus ensuring success for each Office, the Company, our employees and our clients.  This will entail three primary functions: managing /supervising/driving the staff; managing/supervising /driving the deliverables and project schedules; helping to manage key clients and their expectations while identifying and developing new clients/opportunities.  


    The Operations Manager’s primary responsibility is manage HOU Marketplace environmental staff and oversee Marketplace environmental projects to ensure achievement of annual net revenue and profit goals. The Operations Manager will be actively engaged in business development activities by maintaining visibility and ties with assigned key decision makers in both the public and private sectors. The Operations Manager will represent the firm in targeted professional and community organizations. 


    The Environmental Operations Manager will report directly to the Regional Environmental Manager and work closely with the Houston Marketplace Leader and Senior Vice President, Environmental to achieve Marketplace objectives. 



    • Technical Knowledge: A broad and diverse knowledge and understanding of environmental rules and regulations as they apply to business and industry and the ability to discuss them in layman’s terms and apply them in site specific scenarios
    • Positive Atmosphere: Foster a positive atmosphere for continual growth of Houston Marketplace environmental services staff
    • Supervision: Supervise Houston based environmental staff
    • Organization skills: Use a system to manage daily/weekly and monthly staff requirements, activities and deliverables in accordance with project schedules and internal and external expectations
    • Quality Control: Know and understand the degree/ level of quality expected by our clients, required by the agencies and demanded internally and establish/enforce systems that ensure our products conform to those standards
    • Customer Service: Consult with clients to determine project plans and schedules. Be focused on client/customer retention and development/growth
    • Good Judgment: Make sound and timely decisions regarding the business, clients and staff
    • Interpersonal skills - Establish and maintain productive internal and external relationships as they relate to the overall good health and reputation of the Company
    • Travel: Be prepared to travel between the Houston, Conroe, Dallas, and San Antonio offices as well as to client locations as required
    • Reporting: Prepare and develop technical reports based on the applicable rules, regulations or standards for clients and/or agencies.  Prepare and develop internal business reports as required that address the health of the business operations
    • Safety: Understand, adhere and participate in the Raba Kistner Health and Safety and Behavior Based Safety Programs and set a good safety example
    • Strategic Planning: Participate and contribute to Houston Marketplace Annual Strategic and Business Planning processes
    • Project Oversight: Oversee and/or manage Environmental projects to meet client expectations and internal profit margins
    • Proposal Development: Lead, prepare or assist in preparation of proposal and/or qualifications for Regulatory Planning and Permitting opportunities
    • Other duties as assigned by Direct Report 


    • Assist Marketplace business development staff with sales and marketing pursuits as needed. Assistance may include but not necessarily be limited to proposal preparation, preparation of SOQs, and client presentations, meetings and maintenance activities
    • Participate as needed in targeted project pursuits
    • Identify and develop strategic clients and/or partnerships to facilitate growth of Marketplace Environmental Services
    • Maintain a high level of visibility with environmental services clients and actively participate as a member in approved civic organizations and professional societies that are beneficial to business success
    • Serve as liaison between environmental staff and clients to help resolve client issues as needed
    • Participate as required in trade shows and other business development events


    • Must have 10-15 years’ experience in the environmental industry with a range of experience in compliance (air, water and waste), geosciences (assessment and/or remediation), and/or natural resources (wetlands, endangered species, etc.)/cultural resources
    • Candidate must have a Bachelor’s degree or higher in environmental science/engineering, chemistry, geology, biology or related field. Masters Degrees and/or applicable certifications (PG, PMP, REM, etc.) are preferred but not required
    • Must be able to maintain a stable and competent group of technical team members
    • Must be able to infuse a team-centric focus into the staff and encourage cross-team collaboration and execution
    • Must be able to successfully manage long sales cycles with multiple potential clients while maintaining and developing existing client relationships
    • Must be able to effectively read and interpret information, present numerical data in a resourceful manner and skillfully gather and analyze information. Design and deliver effective, persuasive presentations both formally and informally
    • Must be able to work well with all levels of people within the organization and outside of the company to achieve Client/customer retention and development/growth
    • Must be able to anticipate issues/problems and develop creative, out-of-the-box solutions to solve problems
    • Experience serving in a Seller/Doer role within an Environmental Consulting organization
    • 8-10 years of Project Management Experience. Project Management skills to manage all aspects of large projects (marketing, proposal development, contract negotiations, and project execution)
    • Supervisory experience including supervision of professional and technical staff
    • Demonstrated experience building and leading successful teams
    • Business Development Experience and excellent reputation in the Houston MarketplaceExperience with Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher)
    • Able to communicate effectively, both orally and in writing at multiple levels with employees, clients and vendors
    • Requires professional appearance, agreeable personality, and the ability to build a cohesive team
    • Must be able to work beyond the normal work schedule when needed
    • Possess valid Texas driver’s license and meet company’s auto insurability requirements
    • Ability to interface with and between regulatory agencies and private industry
    • Ability to work independently on a job site
    • Ability to drive company vehicle, manage and complete all assigned jobs, efficiently and on time
    • 40 hour OSHA HAZWOPER/8-hour refresher 


    • Works in normal office work environment
    • Work related responsibilities require travel to client offices or event locations, as necessary

    Must pass a drug test prior to employment and will be subject to post-accident, random, and reasonable cause testing during employment.


    Raba Kistner supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.   Females and minorities are encouraged to apply.




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